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Athole Guest House guest comments
All the following quotes and evaluations are genuine guest remarks.
All original quality report forms and comments are available on
our bookshelves for your perusal.
Guests are invited to hand in quality forms they find in their
rooms. The rating is from 1 to 5 (1 is always the worst rating ["very
poor"] while 5 is the best ["excellent"]). The answers
received have been evaluated and are indicated in percentage points:
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ANSWERS:
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1
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2
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3
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4
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5
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| 1. |
Hospitality/Service:
Did you feel truly welcome at Athole House? |
0%
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0%
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0%
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1%
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99%
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How
would you rate the general service level? |
0%
|
0%
|
0%
|
3%
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97%
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| 2. |
Cleanliness:
How would you rate the general cleanliness level at Athole House?
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0%
|
0%
|
1%
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3%
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96%
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| 3. |
Facilities:
How would you rate the general level and standard of facilities,
including bathrooms? |
0%
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0%
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0%
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13%
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87%
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| 4. |
Comparative
rating: If you have stayed at guest houses (in Bath or elsewhere),
would you say that Athole House is better or worse overall (1
= much worse; 5 = much better)? |
0%
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0%
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1%
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21%
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78%
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Results
are based on 163 returned questionnaires |
These are some of the guest comments we have received:
"Thanks again for one of the best holidays we've ever been able to take with our mom. Your assistance and kindness was above fantastic!!"
"Our only reservation is that we didn't find you five years ago when our daughter started uni in Bath."
"The best B&B we have ever stayed in and the best food in Bath."
"Your guest house is absolutely fantastic. Thank you so much for your warm hospitality, your local knowledge (lending of your map), conversation and of course the fabulous food. You guest house is the best we have ever stayed in. You have really made our few days in Bath very special."
"Everything was perfect, no other hotel can match the Athole."
"In comparison, the Athole price structure is excellent."
"We just wanted to thank you and your family for your lovely stay in your stunning house last weekend. We have been telling our friends of your lovely home and we hope to return next summer."
"Everything surpassed our hopes."
"Many thanks to all of you for making our stay in Bath such a very, very pleasant one. I don't think we've ever stayed at a B&B that had owners and staff that took such good care of us. For the rest of the trip we were comparing breakfasts with yours, and, of course, there was no comparison."
"Breakfast was wonderful. Wolfgang & staff went out of their way to see to it that we enjoyed our stay not only at Athole, bt Bath and the UK."
"We feel we just have to write to you to say a big THANK YOU to you and your staff for a most enjoyable stay, from the 1st ring of the doorbell to the wave goodbye you and your staff made us feel very comfortable and at home, your hotel is probably the best we have stayed in for the cleanliness and the service , your hospitality was amazing , now the serious stuff, the breakfasts were absolutely fantastic my wife hasn't stopped ranting about the pancakes, the full English was as it states a full English and that's just how we felt after them, so once again Wolfgang thank you and your staff it was BRILL !!!!!!!"
"My mother had such a great holiday still tells everyone how fabulous your place was and how helpful everyone was during the Jane Austen Festival. Thanks again for everything. Your kindness will not be easily forgotten."
"Bed most comfortable. Great ambience. Quality of breakfast superb. Superb bathroom. You are made to feel very special as though we are the only guests."
"Fabulous shower."
"It was the people who run the guest house that made our stay most enjoyable."
"Our stay was perfect."
"I have never stayed anywhere where I have felt so welcome. The service and the little touches made our stay a memorable one."
"I just wanted to thank you for a LOVELY stay in Bath at Athole. It was our favorite place during our whole two-week trip and you had the BEST breakfast by far!!!"
"I had the most spectacular
time at your B&B. As hosts, you were very attentive, informative,
funny yet not clingy, as some hosts can be. Wolfgang's pancakes
were the best I've had in years.
The rooms were so luscious, yet simple.
I appreciated the spaciousness as well. I hate rooms where when
one turns around, you get to say hello to yourself all over again,
because they are so darn small.
Can we talk, the Bathroom was gorgeous. I've never had a shower
w/so many shower heads. It was fabulous. I truly felt like a Queen
or maybe a Princess.
The location was so serene and uncomplicated. I loved being a "bit
away from town", but still within walking distance.
In the States, we could take some lessons from you in respect to
your hospitality and service. And the door to train service that
was provided by Wolfgang on my last day. You the Man, for heaving
that huge suitcase up to the platform.
I feel so blessed to have had the
experience of staying at your lovely Guesthouse. It was truly a
high point of my vacation and certainly a lovely way to end my stay
in the U.K. I will be back, you can count on it."
"Thank you again for a most
delightful stay at your guesthouse. I can see why you have so many
awards and continue to get high marks.
From the moment I arrived till the
time I left I felt so at home and well looked after. The room decor,
simple yet very homey. The bathroom gorgeous and the best shower.
Having breakfast was like being
with old friends, only your cook was better and the coffee the best
I'd had in the UK. Ever! Your hospitality surpassed any 5 star hotels
we have in the States.
I will stay with you again and recommend
you to anyone who has the pleasure of going to Bath for a visit."
"Thank you for your hospitality
during our weekend away in Bath; Athole House is both welcoming
and comfortable, the breakfasts were excellent and your hospitality
including picking us up on a rainy Friday and getting our
bags back to the station on a cold winter's day above and
beyond the call of duty!"
"Thank you for a wonderful stay
at Athole House last weekend. It is undoubtedly the best experience
of staying in a B&B that we have had, and I have stayed in many
places around the country."
"In all of our travels, we have
never crossed paths with a finer establishment and group of fabulous
people than all of you at Athole House! Your exceedingly kind nature
made our trip to Bath and England so very memorable!"
"This is just to let you know
how much we appreciated your kind hospitality last weekend. The
room was comfortable and quiet, the breakfast superb, the conversation
stimulating, and we felt totally spoiled being picked up from the
station on arrival and having our luggage delivered to the station
on departure."
"I have never stayed at a guest
house, at any cost, which made me feel more welcome. The level of
care for the guest is exemplary."
"Your breakfast offers not only
a huge choice, but is so well presented, in short YUMMY."
"Undoubtedly, the best guest
house we've ever stayed in. In fact, bedrooms and bathrooms better
than some 4-star hotels! Superb breakfasts, welcoming atmosphere,
helpful host. Exceptional value for money."
"We were thoroughly impressed
with the standard of accommodation. It was just like your brochure
and website offered. The bathroom was as impressive as promised,
and the breakfasts were fantastic, especially the Swiss muesli."
"Zurückgekehrt von unserer
Südenglandreise möchten wir Ihnen noch mal für die
freundliche Aufnahme im Athole Guest House danken. Wir haben in
weiteren 3 sehr guten Hotels gewohnt, aber wir waren uns einig,
dass Ihres von allen das Beste war, sogar das absolut Beste, ganz
abgesehen vom Preis." ("We have
just returned from our trip to southern England and would like to
thank you once again for your kind hospitality at Athole Guest House.
We stayed in another 3 very good hotels, but we agreed that yours
was the best, even the absolute best, not to mention the price.")
"Best guest house we've stayed
in ever!"
"Generous and delicious breakfast
with choices. Your home-baked bread is superb! The grounds and the
conservatory are especially beautiful."
"We could not let today pass
without dropping you a line to say how very much we enjoyed our
weekend. ... This was a very special weekend break for us and the
warmth and standard of the service made the occasion perfect. The
standard of our accommodation was first class and it is (unfortunately)
unusual not to be able to find something to pick on. Your faultless
attention to the smallest of details ... has left us full of admiration
... Not to mention your breakfasts utterly fabulous!"
"Bathroom is a winner."
"Our stay at your guest house
was most pleasant. You were so accommodating and helpful. Your place
is magnificent and the breakfasts were delicious. We proclaimed
your guest house the 'Ritz of B&Bs.'"
"Athole House Guest House is
the best value-for-money B&B I've ever stayed at."
"Excellent facilities
on a par with the best of hotels."
"Décor is absolutely
lovely. Personal and friendly service is superb. Breakfast is wonderful.
... In our two weeks in the UK, this was definitely the best accommodation
experience."
"Many, many thanks again for
a wonderful time at your bed and breakfast. We would definitely
recommend it to any who were travelling your direction. The accommodations
were excellent, the food was the best breakfast on our whole trip,
and the attention to our every need ... perfection!"
"Better than many four-star
hotels ... . Extremely high standards, very welcoming."
"Your hospitality was excellent
and your breakfasts the best we have had anywhere."
"The décor was better
than ANY we have stayed in other countries including our own."
"I wanted to say thank you for
the hospitality and comfort we received at your establishment when
we visited last week. The room was spectacular and lacked absolutely
nothing! I cannot think of a single thing that we needed that was
not there. The room and bath were not only spotless but just beautiful.
The breakfast was also wonderful. It was far and away the best we
had while in England. Your assistance with our luggage at the train
station in the afternoon we left made it possible to enjoy every
minute of the all too short time we had in Bath. You were the perfect
host."
"We have stayed in some good
places, but here exceeds the best."
"You surely deserve those five
sparkling diamonds!"
"Best shower since we have been
in England."
"We enjoyed our stay immensely
and would love to return in the summer months to sit in the garden."
"Athole Guest House does better
than some of the good hotels. Taking the reasonable price into account,
those are outranked by far."
" ... the cleanest I have ever
seen."
"Love the shower."
"Thank you so very very much
for your truly remarkable hospitality and helpfulness during my
short stay in Bath ... I have never experienced such kindness in
a Bed and Breakfast before. This is all the more impressive considering
that I was only at the Athole House for one night. Thank you for
the scrumptious breakfast, and for the lovely, comfortable room."
"Your service is stellar, undoubtedly
the best in England."
"Safety of locked gate + remote
= excellent."
"Modern wicked bathroom."
"This is the most comfortable
place we've stayed in on our visit to England."
"The guest house was wonderful
and really topped off our weekend."
"I will return and would definitely
recommend the Athole Guest House to anyone."
"Bathrooms very much above normal
standards."
"Nothing was too much trouble.
Help was very much appreciated."
"Thank you for your warm hospitality."
"Thank you for your hospitality
and grand breakfasts. We enjoyed everything. Thank you for making
us feel so at home."
"Very spacious room and bathroom."
"Thank you for your thoughtfulness.
The room is wonderful. We will spread the word."
"Beautiful house in lovely location."
"The housekeeper made us feel
great ... wonderful personality."
"We don't usually pay this much,
but glad we did."
"Stayed at a much more expensive
place in London which was small, dingy and utterly uncharming in
comparison."
"Hope you don't become too popular
for us to visit a second time!"
"This is the most friendly and
clean guest house we've ever stayed at. The breakfast was fantastic!"
"The rooms are large and
comfortable. I'm surprised it wasn't more expensive. ... The hospitality
ran through the ranks. Thoroughly impressed."
"Everything is just right!"
"Perfect! The house offers modern
amenities with such a traditional feel ... . Breakfast was magnificent.
My favourite meal of the trip so far."
"It was particularly nice to
have breakfast in an unrushed atmosphere where the breakfasts were
cooked to order."
"Thank you for making this
holiday truly enjoyable."
"Overall service and facilities
have been better here than at many so-called quality hotels."
"Excellent establishment, friendly
atmosphere and very clean."
"We were made to feel very welcome,
and the pancakes are amazing!"
"Wonderful solarium and gardens."
"We have generally stayed at
cheaper B&Bs, so we expected a higher level of quality and service
and we certainly got what we expected! The house is beautiful.
The breakfast far superior to any others we have been offered ...
Thank you for making our stay so special."
"A lovely quiet area. Loved
the landscaping."
"Sorry, no constructive criticism,
because we were truly impressed!"
"A very friendly and extremely
efficiently run guest house."
"A beautiful room, excellent
facilities, gorgeous breakfast everything was perfect and
we had a most relaxing time."
"The service was excellent
the best breakfasts ever, especially the muesli and pancakes."
"Much better than similar priced
rooms in the Lake District."
"Excellent accommodation in
a very good location with a warm, friendly atmosphere."
"Superb all round."
"Great breakfast, good service
and relaxed atmosphere."
"Better service, best breakfast,
beautiful house and good surroundings."
"Welcoming, clean, impressive,
fantastic breakfast, interest shown but not intrusive. Lovely
stay."
"We have stayed in a variety
of hotels and guest houses, but Athole House really caters for all
needs and requirements. Friendly, attentive and caring."
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