Athole Guest House guest comments
All the following quotes and evaluations are genuine guest remarks. All original quality report forms and comments are available on our bookshelves for your perusal.
Guests are invited to hand in quality forms they find in their rooms. The rating is from 1 to 5 (1 is always the worst rating ["very poor"] while 5 is the best ["excellent"]). The answers received have been evaluated and are indicated in percentage points:
|1.||Hospitality/Service: Did you feel truly welcome at Athole House?||0%||0%||0%||1%||99%|
|2.||How would you rate the general service level?||0%||0%||0%||3%||97%|
|3.||Cleanliness: How would you rate the general cleanliness level at Athole House?||0%||0%||1%||3%||96%|
|4.||Facilities: How would you rate the general level and standard of facilities, including bathrooms?||0%||0%||0%||13%||87%|
|5.||Comparative rating: If you have stayed at guest houses (in Bath or elsewhere), would you say that Athole House is better or worse overall (1 = much worse; 5 = much better)?||0%||0%||1%||21%||78%|
|Results are based on 163 returned questionnaires|
These are some of the guest comments we have received:
"I have stayed in many B&Bs over the years, and Athole is truly one of the best. You make everyone feel so at home."
"Your ears should be burning from the heaps of praise that I have poured out to all my friends about your brilliant guest house! We could not fault any aspect of your welcome, the room and the breakfast. If only all guest house proprietors took such pride!"
"Your house is lovely – by far the nicest B&B I have stayed in."
"Wir möchten uns nochmals herzlich für Ihre Gastfreundschaft bedanken. Wir haben uns sehr wohl gefühlt, es hat uns an nichts gefehlt und das Frühstück war sensationell (speziell die feine Pancakes!)"
["We would like to thank you again very much for your hospitality. We felt completely at home, we had everything we needed, and the breakfast was sensational (specially those great pancakes!)]".
The general service given by the proprietor exceeded any other B&B we have
"For a small guest house, the choice of things to choose at breakfast was fabulous. It was all cooked fresh too. You never get that with a hotel."
"The shower was great – powerful. I enjoyed sitting in the lovely garden too."
"Generosity of spirit and genuine welcome."
"Quiet, efficient service at all times."
"Spotlessly clean in all areas."
"This has to be among the best guest houses we have ever visited. Everything is fitted out to the highest quality, and we have been made to feel very welcome. The breakfast is as delicious as it is comprehensive, and we would have loved to have stayed longer."
"Warm, welcoming, friendly accommodations and people. Excellent location. Exceptional food and service. The most delicious buttermilk pancakes!!"
"First time we stayed in a guest house, we generally stay in hotels. But your guest house is certainly one of the best for hospitality/service/cleanliness, and we would recommend it to anyone. First class, we cannot fault it on anything."
"Lovely house, lovely people, lovely food, would certainly come again and will recommend it."
"Just wanted to say that we had a wonderful stay. You made us feel so welcome. Your breakfasts are the best and your home made bread to die for. We will definitely tell our friends."
"Thanks again for one of the best holidays we've ever been able to take with our mom. Your assistance and kindness was above fantastic!!"
"Our only reservation is that we didn't find you five years ago when our daughter started uni in Bath."
"The best B&B we have ever stayed in and the best food in Bath."
"Your guest house ... is absolutely fantastic. Thank you so much for your warm hospitality, your local knowledge (lending of your map), conversation and of course the fabulous food. You guest house is the best we have ever stayed in. You have really made our few days in Bath very special."
"Everything was perfect, no other hotel can match the Athole."
"We just wanted to thank you and your family for your lovely stay in your stunning house last weekend. We have been telling our friends of your lovely home and we hope to return next summer."
"Everything surpassed our hopes."
"Best guest house we've stayed in ever!"
"Many thanks to all of you for making our stay in Bath such a very, very pleasant one. I don't think we've ever stayed at a B&B that had owners and staff that took such good care of us. For the rest of the trip we were comparing breakfasts with yours, and, of course, there was no comparison."
"Breakfast was wonderful. Wolfgang & staff went out of their way to see to it that we enjoyed our stay not only at Athole, but Bath and the UK."
"We feel we just have to write to you to say a big THANK YOU to you and your staff for a most enjoyable stay, from the 1st ring of the doorbell to the wave goodbye you and your staff made us feel very comfortable and at home, your hotel is probably the best we have stayed in for the cleanliness and the service , your hospitality was amazing , now the serious stuff, the breakfasts were absolutely fantastic my wife hasn't stopped ranting about the pancakes, the full English was as it states a full English and that's just how we felt after them, so once again Wolfgang thank you and your staff it was BRILL !!!!!!!"
"My mother had such a great holiday still tells everyone how fabulous your place was and how helpful everyone was during the Jane Austen Festival. Thanks again for everything. Your kindness will not be easily forgotten."
"Bed most comfortable. Great ambience. Quality of breakfast superb. Superb bathroom. You are made to feel very special as though we are the only guests."
"It was the people who run the guest house that made our stay most enjoyable."
"Our stay was perfect."
"I have never stayed anywhere where I have felt so welcome. The service and the little touches made our stay a memorable one."
"I just wanted to thank you for a LOVELY stay in Bath at Athole. It was our favorite place during our whole two-week trip and you had the BEST breakfast by far!!!"
"I had the most spectacular time at your B&B. As hosts, you were very attentive, informative, funny yet not clingy, as some hosts can be. Wolfgang's pancakes were the best I've had in years.
The rooms were so luscious, yet simple. I appreciated the spaciousness as well. I hate rooms where when one turns around, you get to say hello to yourself all over again, because they are so darn small.
Can we talk, the Bathroom was gorgeous. I've never had a shower
w/so many shower heads. It was fabulous. I truly felt like a Queen
or maybe a Princess.
The location was so serene and uncomplicated. I loved being a 'bit away from town', but still within walking distance.
In the States, we could take some lessons from you in respect to your hospitality and service. And the door to train service that was provided by Wolfgang on my last day. You the Man, for heaving that huge suitcase up to the platform.
I feel so blessed to have had the experience of staying at your lovely Guesthouse. It was truly a high point of my vacation and certainly a lovely way to end my stay in the UK I will be back, you can count on it."
"Thank you again for a most delightful stay at your guesthouse. I can see why you have so many awards and continue to get high marks. From the moment I arrived till the time I left I felt so at home and well looked after. The room decor, simple yet very homey. The bathroom gorgeous and the best shower.
Having breakfast was like being with old friends, only your cook was better and the coffee the best I'd had in the UK. Ever! Your hospitality surpassed any 5 star hotels we have in the States.
I will stay with you again and recommend you to anyone who has the pleasure of going to Bath for a visit."
"Thank you for your hospitality during our weekend away in Bath; Athole House is both welcoming and comfortable, the breakfasts were excellent and your hospitality including picking us up on a rainy Friday and getting our bags back to the station on a cold winter's day above and beyond the call of duty!"
"Thank you for a wonderful stay at Athole House last weekend. It is undoubtedly the best experience of staying in a B&B that we have had, and I have stayed in many places around the country."
"In all of our travels, we have never crossed paths with a finer establishment and group of fabulous people than all of you at Athole House! Your exceedingly kind nature made our trip to Bath and England so very memorable!"
"This is just to let you know how much we appreciated your kind hospitality last weekend. The room was comfortable and quiet, the breakfast superb, the conversation stimulating, and we felt totally spoiled being picked up from the station on arrival and having our luggage delivered to the station on departure."
"I have never stayed at a guest house, at any cost, which made me feel more welcome. The level of care for the guest is exemplary."
"Your breakfast offers not only a huge choice, but is so well presented, in short YUMMY."
"Undoubtedly, the best guest house we've ever stayed in. In fact, bedrooms and bathrooms better than some 4-star hotels! Superb breakfasts, welcoming atmosphere, helpful host. Exceptional value for money."
"We were thoroughly impressed with the standard of accommodation. It was just like your brochure and website offered. The bathroom was as impressive as promised, and the breakfasts were fantastic, especially the Swiss muesli."
"Zurückgekehrt von unserer Südenglandreise möchten wir Ihnen noch mal für die freundliche Aufnahme im Athole Guest House danken. Wir haben in weiteren 3 sehr guten Hotels gewohnt, aber wir waren uns einig, dass Ihres von allen das Beste war, sogar das absolut Beste, ganz abgesehen vom Preis."
("We have just returned from our trip to southern England and would like to thank you once again for your kind hospitality at Athole Guest House. We stayed in another 3 very good hotels, but we agreed that yours was the best, even the absolute best, not to mention the price.")